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SHIPPING, CREDIT AND RETURN POLICY

 

 

 

FREIGHT / SHIPPING CHARGES – Our goal is to ship the same day orders are received. Currently, Kaylor’s offers free freight/shipping on all orders over $50.00 or more. Orders below $50.00 are charged a small shipping and handling fee of $20.00. Add $10.00 to orders shipped to a residential address. All orders are shipped via UPS® Ground™ unless otherwise requested. The UPS® Ground™ transit maps below shows accurate transit times from our Distribution Center to you.

 

 

ORDER TRACKING – We have integrated with UPS® to provide you advanced tracking detail on all your orders. Please feel free to track your order using your Order Number from KaylorsInc.com under “Order Tracking” from our home page. If No Tracking Detail was available from UPS®. This is usually an indication that your order has not shipped or that you’re Order Number was not valid. Please correct and try again or call us at (800) 239-9999.

CREDIT – We proudly accept Purchase Orders from approved schools and companies as well as credit card/purchasing cards on our secure online ordering system. Discover, VISA and MasterCard accepted.

 

 

MasterCard Visa Discover

 

 

BILLING – A copy of your invoice will be enclosed with each order. Payment is due in 30 days. Accounts are delinquent after 60 days. No additional merchandise will be shipped to delinquent accounts. A finance charge of 1 ½ % per month will be applied to past-due accounts.

 

 

RETURNING MERCHANDISE – All merchandise is 100% guaranteed for full refund. If you are not completely satisfied, call 1-800-239-9999 for a return authorization. All returns must be shipped back in good condition within five (5) days of authorization. A 15% restocking fee will be charged on items returned after 60 days from date of purchase.

 

Do not sign for damaged packages. Sign only for the number of packages you receive. Check contents immediately and let us know if you find any shortage, overage or damage.