SHIPPING, CREDIT AND RETURN POLICY
FREIGHT / SHIPPING CHARGES
– Our goal is to ship the same day orders are received. Currently, Kaylor’s
offers free freight/shipping on all orders over $50.00 or more. Orders below
$50.00 are charged a small shipping and handling fee of $20.00. Add $10.00
to orders shipped to a residential address. All orders are shipped via UPS®
Ground™ unless otherwise requested. The UPS® Ground™ transit maps below shows
accurate transit times from our Distribution Center to you.
– We have integrated with UPS® to provide you advanced tracking detail on all
your orders. Please feel free to track your order using your Order Number from
KaylorsInc.com under “Order Tracking” from our home page. If
No Tracking Detail was available from UPS®. This is usually an indication that
your order has not shipped or that you’re Order Number was not valid. Please
correct and try again or call us at (800) 239-9999.
– We proudly accept Purchase Orders from approved schools and companies as well
as credit card/purchasing cards on our secure online ordering system. Discover, VISA and MasterCard accepted.
– A copy of your invoice will be enclosed with each order. Payment is due in 30
days. Accounts are delinquent after 60 days. No additional merchandise will be
shipped to delinquent accounts. A finance charge of 1 ½ % per month will be
applied to past-due accounts.
– All merchandise is 100% guaranteed for full refund. If you are not completely
satisfied, call 1-800-239-9999 for a return authorization. All returns must be
shipped back in good condition within five (5) days of authorization. A 15%
restocking fee will be charged on items returned after 60 days from date of
Do not sign for damaged
packages. Sign only for the number of packages you receive. Check contents
immediately and let us know if you find any shortage, overage or damage.